Ticket cancellation

Ticket cancellation and refund rules

Tickets can be cancelled from My trips or from the link in the confirmation email recieved when booking the ticket.

In order to cancel the entire booking, navigate to the "cancel" link. If you only want to change parts of the booking, click the "change" link and select the change you want to make.

All tickets where Widerøe is a part of the trip are fully refundable within 24 hours of booking confirmation. See table below for complete refund rules. If Widerøe is not a part of the trip, the operating airlines own rules apply.

Cancel ticket

Log in or find your trip by using booking reference and last name in order to cancel the ticket

My trips
  Mini/Smart Flex/Full Flex
  Within 24 hours After 24 hours After 24 hours After 24 hours
Ticket base price Yes* No No Yes**
Airport taxes Yes Yes Yes Yes
Fuel taxes Yes No No Yes
Cancellation protection Yes No - -
Additional services Yes No Yes No

Note that the 24 hour full refund option requires that the entire booking is cancelled.

*If departure time is less than 24 hours from booking time, the full refund option for Economy tickets is limited to until 2 hours before departure time.
**If changed from non-refundable fare, the original fare paid remains non-refundable.

Refund in the event of sickness or death

Sickness

Unexpected illness may occur. In the event of sickness, the general refund rules apply. However Widerøe also offer a Cancellation protection.

If you've purchased Cancellation protection, you'll get a full ticket refund if you're unable to travel because you or a close family member falls ill.

Cancellation Protection

Cancellation protection can be added to your booking. The service must be purchased along with the ticket.

Read more

Death

If there is a death in the immediate family, general refund rules also apply in regards to changes or cancellation. We recommend that you contact your insurance company to be reimbursed for costs related to cancellation or changes to your airline tickets and/or other expences.