In order to offer our passengers the best possible help, we need information about your needs at least 48 hours prior to the flight so that we can inform the airport. Wideroe offers persons with reduced mobility or special needs services in accordance with Regulation (EC) 1107/2006.
If you book your flight less than 48 hours prior to departure, we will try to help as best we can, but unfortunately we can not guarantee that we are able to meet all your needs.
Passengers with reduced mobility have to check in well in advance of departure. If you have not been told otherwise, please check in at least one hour prior to departure.
Wheelchair and other equipment needed in everyday life can be brought free of charge. We need to know if the passenger has a manual or electric wheelchair, the size / measurement and type of battery. If a battery-powered device is brought along, we need to check that it has been approved for air transport, and does not belong to the category dangerous goods.
Wheelchair assistance is divided into three categories:
The passenger can walk up/down stairs and into the plane. Assistance is required to/from the gate.
The passenger can walk to the seat itself. Assistance is needed until the airplane, and you have to be carried up / down stairs.
WCHC (Cabin seat):
The passenger is completely immobile. Assistance / carrying is required until the aircraft seat.